
Useful market intelligence answers a decision the business is about to make. Everything else is a report that gets filed.
Commercial teams rarely lack data. They lack data tied to a pending decision.
Before commissioning research, name the decision it will inform: whether to enter a therapeutic area, how to price against a specific competitor, where to place the next three representatives, or whether a launch is tracking to plan.
Three sources usually carry most of the weight.
Field observation
Representatives already see stock gaps, competitor activity and prescriber sentiment. Structured capture turns that into a usable feed rather than anecdote.
Channel data
Distributor and pharmacy off-take shows where product actually moves, which frequently differs from where promotion is concentrated.
Direct prescriber research
Periodic structured interviews explain why the numbers look the way they do, which off-take data alone cannot.
Reporting should then be short, periodic and comparative. A two-page monthly view that the commercial team reads is worth more than a quarterly deck that it does not.
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